My very first paying job was bagging groceries at Plumb’s Supermarkets. Not only did we bag the groceries, we also loaded the bags on a two wheeled cart. Pushing-Pulling two bag carts in a slushy snow-covered parking lot was a tough job. However, before I “moved up” to cart pulling I had to learn how to pack a square bag. The head packer had to train me. Yes, there is an art to bag packing. Heavier items on the bottom….boxes preferably in the middle….and fragile items on top. The purpose being to retain the rectangular shape of the bag. And by keeping the correct bag shape….we got more bags on the bag cart! And more tips!
Today at our local Kroger’s, it was obvious the bagger neither was trained nor understood the concept of the square bag. This bag was a disaster:
This is not a correctly packed bag!
This bag packer obviously had no training!
This certainly doesn’t leave a great impression after the sale!
So what’s the point:
- Details are important-Do the job right
- The sale is incomplete if the products are not delivered properly
- Training is ongoing
Of course we will continue to shop at Kroger’s. Next time I’ll do the packing…. the bags will be square bags! And Plumb’s Super Markets have been in business over 50 years.
Note: Tossing grocery items into plastic bags is not real “bagging”!
Note: The Wall Street Journal on bagging.