Small Things

It’s all in the details

SMALL_THINGS

 

 

 

 

 

 

 

 

It’s the small things that are important. Businesses often overlook the little details that make the whole enterprise work better. It may be the follow-up call….or no follow up call. Or it may be the cleanliness of the business (check the bathrooms).

The small things are the determiner of a customers buying decision….and customer satisfaction.

At a recent dinner in a local restaurant….the wait person attended to the small things that made the meal enjoyable. Pleasantness….attention to detail… made our dining experience and the wait persons gratuity very nice.

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