Small Things

It’s all in the details










It’s the small things that are important. Businesses often overlook the little details that make the whole enterprise work better. It may be the follow-up call….or no follow up call. Or it may be the cleanliness of the business (check the bathrooms).

The small things are the determiner of a customers buying decision….and customer satisfaction.

At a recent dinner in a local restaurant….the wait person attended to the small things that made the meal enjoyable. Pleasantness….attention to detail… made our dining experience and the wait persons gratuity very nice.