Small Things

It’s all in the details










It’s the small things that are important. Businesses often overlook the little details that make the whole enterprise work better. It may be the follow-up call….or no follow up call. Or it may be the cleanliness of the business (check the bathrooms).

The small things are the determiner of a customers buying decision….and customer satisfaction.

At a recent dinner in a local restaurant….the wait person attended to the small things that made the meal enjoyable. Pleasantness….attention to detail… made our dining experience and the wait persons gratuity very nice.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s