The Formula

I asked Xamplas about his secrets of serving a top-notch gyro: (from The Chicago Tribune)

“Just like any other product, you’ve got to have the right recipe, consistency, served with good service and fair price. And you’ve got to treat the customer right. That’s the formula.” – John Xamplas 

The foundation of any business/organization is always the same….that’s the formula. In the Streeterville neighborhood of Chicago….CND Gyros prospered for 37 years executing the formula.

Any enterprise that doesn’t have a formula faces a difficult future….it’s always product and customer.

 

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