Checkout

Nice Attitude

We ventured out to a favorite eatery.  They are reasonable….food is tasty….and convenient. Yet….they could be much better….with a nice attitude. Now, the counter folks were OK….however,  a nice attitude encourages customers to visit more often….to bring friends and more customers.

It is a puzzle why owners of places, like our favorite, don’t recognize a little extra effort by the people who work  at the counter could make a good business even better.

Meijer, a large midwest supercenter chain, puts their best (and well-paid) people on the checkouts.

The last thing many people remember is the checkout. Meijer wants their customers to leave feeling positive about their shopping experience.

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