There is always something!
Reading or watching the news there is always a new calamity of the day. Today it’s Greek finances. Last weekend….an unusual late October snowfall.
Calamities are not going to go away….it’s how a business/organization prepares and reacts that determines how an unusal event impact’s on operations. Last weekend….several planes had to wait hours on the tarmac at a diversion airport (Hartford, CT)….neither the airport or airline (Jet Blue) were well prepared. Not good performance for Jet Blue or Bradley International.
Great companies know how to deal with unusual events….they always move forward….they are always prepared.