An on-line story indicated that newspapers were an industry that was significantly in decline. If anything has impacted the newspaper business….it has been the internet.
When businesses/organizations are in a downward spiral….their service also deteriorates. The News and Observer is no exception.
This mornings paper wasn’t delivered to my across the street neighbor. It use to be no big deal….just call The N&O and another paper would be at the door in less than an hour. Not the case anymore….The N&O doesn’t do that.
Newspapers may eventually fade away….in paper form. The local service is an indication of that. Whether The N&O and other papers can reverse their decline remains to be seen. They certainly have to improve in many areas (misdelivery being one) to have any future.