The internet has made choices easier and also difficult. Every business/organization can be quickly reviewed and rated. The challenge of course is to be certain the reviews are accurate and objective.
A large local medical practice has some negative reviews. It wasn’t so much about the medical care….as it was the interaction between the staff and patients. One bad review could be just that….yet several unfavorable reviews on the same subject should cause concern.
One negative review can be remedied….several….require calls for action by the practice administrator and/or the physicians.
There is instant information available….improve your business….make it excellent.