Walmart is one of the worlds largest companies….and often the target of critical reviews. Some of these reviews have certainly been justified.
The former Executive Vice-President for Corporate Affairs wrote in a Havard Business Review blog:
“So here’s my advice: If a drumbeat of criticism starts up against your company, don’t rush to raise your voice above it. Stop to listen. And commit to getting better”
In other words: Don’t spin a better story….be a better company.
Any business/organization….even Walmart has to get better and better.