Do The Right Thing
A recent article from the Los Angeles Times: “Records reveal ethical breaches, complaints at Wells Fargo.”
Wells Fargo is the nation’s leader in selling add-on services to its customers and that is the primary reason for the LA Times article on “ethical breaches”.
Some companies are overly aggressive….more than likely because of the corporate culture. In many respects, this culture defines the company. Wachovia….the forerunner of Wells Fargo was a well-respected regional bank until it was acquired by First Union….a more aggressive bank….that took the Wachovia name. Than Wells Fargo acquired Wachovia….which in reality was First Union.
Excellent businesses adhere to strong ethical values….they do the right thing. The bottom line is that customers have to decide who they want to do business with.