Low Cost?

Whirlpool evaprator trayA surprise last week….water on the floor under the refrigerator. A quick call to the appliance repair company….a prompt response and properly repaired.

The problem: the flimsy plastic evaporator tray was cracked in the middle thus causing it to leak water on the hardwood floor (of course some damage to several wood strips).

The causes:

  • Poor material specification for the plastic tray
  • Poor engineering design: Two clips that held the tray were incorrectly spaced….thus causing the plastic tray to crack

Whirlpool should know better….the plastic material was extremely thin. I would guess manufacturing cost less than a $.50. Engineering design should know that if the clips are incorrectly placed….the plastic will eventually crack. Oh, the price of the evaporator tray as a repair part $29-$47….really!








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