From the News and Observer:

The article states a customer purchased a product from Harris-Teeter and found pieces of foreign material in the product. The product was returned to the retailer….and the Harris-Teeter insurance company offered $2500 to resolve the matter. The customer was not satisfied because he did not find out exactly the nature of the foreign material.

Harris-Teeter’s response while meant to pacify the customer really didn’t solve the problem.

What they should have said:

We will thoroughly investigate this….and have a finding within 30 days….be assured our customers safety is foremost with respect to every product we sell.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s