From The Chicago Tribune:
Most businesses want to grow….though some are content with a certain level of business….and some cannot duplicate the same business.
Rick Bayless is a restaurant owner in Chicago….with several successful restaurants.
In the Chicago Tribune article….three key points that apply to any business:
- Grow, change, try new things
- Be present (for every service) in the business
- See the product from the customer’s point of view
It’s nice to see what we did in our family business 45 years ago….validated in 2014. We did do a few things right!