From Business North Carolina (April 2015): Golden Corral’s Evolution.
Golden Corral (GC), headquartered in Raleigh, NC was started in 1971 offering affordable steak diners similar to rivals….Ponderosa and Western Sizzlin. It has evolved into a multiple-choice menu chain with locations in 43 states.
The key takeaway from the article was not necessarily Golden Carrol’s buffet style but the fact that GC changed and evolved over the years to be responsive to its customer profile.
“Making effective changes is critical for (most) every restaurant company….If you are still around , you’re not doing the things you did 20 years ago.” – Harry Balzer, food- industry analyst, NPD Group