News Roundup

June 2015


+ Where they now from June 2010:

  • Home Depot – Both Home Depot and Lowe’s have increased their customer  service levels.
  • Home Grown – A clever idea with a produce stand on wheels. Has the idea survived?
  • First Impressions – Great businesses always have significant first impressions.

+ End of an era: Raleigh’s last video stores closed.

+ Bank of America $30M fine :

+ Subway mistakes:

+ Tom Peters: Listening rules. Listening effectively is a “profession”

+ Free home set-up for electronics: