A franchise restaurant has recently opened in Cary….the review – “Though it’s difficult to look past the restaurant’s glaring flaws, la Madeleine does offer some tasty food for your troubles.”
Other reviews have pointed out these flaws. The compelling question is….Do the managers pay attention to these details or is the standard….mediocrity?
Of course the real test….is profitability. If corrections are not made to make this business excellent….the market will determine its future.
Mediocrity is not a strategy.