Project 04

While sorting through some books I came upon this Tom Peters publication.

Tom’s focus has always been on business excellence. The title could easily read Project 17. Of course it all began with “In Search of Excellence” published in 1982. 

Fast Company wrote in 2012:

“In the 30 years since In Search of Excellence was published, critics have found flaws in its methodology, its content, and even its writing style. But the case can be made that it is the most influential management book not only in these last three decades, but perhaps ever.”

I would like to think that in our business….we were always striving for excellence. Excellence was no different in 1975 nor 1982….or 2004….and in 2017.

Excellence is excellence and that is what make some businesses very successful.


Assembly Line


1948 ad for Norge refrigerators.

Summer job 1961….working at Norge on the refrigerator assembly line.

Getting a job during the summer was always a challenge in Muskegon. Unfortunately, the Norge plant was closing….yet production was booming as the company was moving south to Arkansas and was building up inventory.

My job on the assembly line was putting 4 small bolts in the back of the refrigerator to hold the compressor unit in place. The line moved fast….I sat on a small stool with the bolts in a container on the side, with an air gun to drive the bolts home. Once or twice….I could only get 3 out of 4 bolts in place. No problem said the full-time guy….QC will catch it further down the line…I wonder if they did!

After several, weeks, on the assembly line….I was reassigned to the warehouse….packaging Norge refrigerators for export. While not wanting a career on an assembly line….it never-the-less was an entry to the classic manufacturing experience.