Empty Wagon

Harris-Teeter

A fundamental principle of retail….a business can’t sell from an empty wagon…shelf displays must be stocked when the doors are open.  “But this is more than just an old adage; it is a proven business principle that a strong inventory stimulates the buyer experience and is necessary in order to make a sale”.

Entering a remodeled Harris-Teeter store ( H-T being on the higher end of the local grocery stores) one Saturday (a major shopping day)….there were major gaps in the product offerings. In the past, the displays would have been stocked and ready for business.

Empty shelves result in lost sales….this is fundamental business management. Surprising that H-T missed this lesson….at least that Saturday morning.

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