While the Journal-Sentinel article spoke to restaurant success….it also speaks to business success. These help make any business excellent:
- Cleanliness (a small detail….always important)
- Well trained staff (every great business….trains continually)
- Accessible owners and managers (MBWA- management by walking around)
- Quality is always job No. 1 (Product/service must be the best for the price)
Everything from the article is good common business sense….some businesses should have more of it.