Russ’ restaurants have been in business since 1934. Founded in Zealand, MI….there are 12 locations in Muskegon, Holland, Grand Haven and Grand Rapids.
Russ’ longevity is simple….what it does – it does well….nothing fancy….just consistent….and that is what the customer expects every time they enter the front door.
The photo is of the Muskegon/Henry St. Location….while the carhop service is no longer available it does have something that few other restaurants might not….and what makes Russ’ unique. Though it may be out-of-date….the tel-in-dine area is still in use.
Just pick up a telephone and call an order in to the kitchen (the wait person brings it to the booth).
Old school for sure….yet still effective and part of the Russ’ culture.