News Roundup

July 2019

+ Where are they now from June 2014:

+ Robots+Furniture Manufacturing:  https://www.zdnet.com/article/3d-printing-and-robots-power-largest-furniture-maker-in-the-world/

+ Customer experience>Competitive Advantage:  https://www.inc.com/soren-kaplan/four-types-of-customer-experiences-for-competitive-advantage.html

+ Strategy:  https://www.businessinsider.com/chick-fil-a-closed-on-sunday-business-strategy-2019-6

+ Procore office in CA:   https://www.businessinsider.com/procore-office-tour-carpinteria-california-2019-6

+ Delta Airlines excellence:   https://www.thedrive.com/news/28499/delta-sends-private-jet-for-fifth-graders-after-american-airlines-cancels-flight-for-school-trip

+ Tom Peters: My passions: Hard [numbers/plans] is soft. Soft [relationships/culture] is hard. Business: People [leaders] serving people [employees] serving people [customers]. Extreme humanization [differentiator #1]. Extreme Employee Engagement [bedrock/moral responsibility]. EXCELLENCE!

+ Lessons from Japan:  https://www.theladders.com/career-advice/how-to-build-a-business-that-lasts-more-than-200-years-lessons-from-japans-shinise-companies